Privacy Policy

Effective Date: July 1st 2025

At Mold Pups ("we", "us", "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, schedule an appointment, or sign up for our resources.

1. What Information We Collect

We may collect the following personal information:

  • Contact details: name, email address, phone number

  • Scheduling information: preferred appointment times, service details

  • Payment information: collected via secure third-party processors

  • Email preferences: when you subscribe to our newsletter or download resources

We do not collect or store sensitive personal data unless required for scheduling or legal compliance.

2. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Send service-related updates or confirmations

  • Send occasional emails or promotions (only if you opt in)

  • Improve the quality and functionality of our website and services

3. How We Protect Your Data

Your information is stored securely through trusted third-party services, including:

  • Squarespace (website & form hosting)

  • Acuity Scheduling (appointment booking)

  • Squarespace (email marketing)

  • Stripe (secure payment processing)

We never sell or share your personal information with third parties for marketing purposes.

4. Cookies and Tracking

Our website may use cookies or similar technologies to:

  • Analyze traffic and improve your browsing experience

  • Enable appointment booking and form submissions

You can disable cookies in your browser settings, but this may affect how some parts of the website function.

5. Your Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Unsubscribe from emails at any time using the link at the bottom of each email

  • Contact us directly at info@moldpups.com with privacy-related questions or requests

6. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and material changes will be communicated via email or a site notice.

8. Contact Us

For any questions or concerns about your privacy, contact us at:
Email: info@moldpups.com